To initiate a return, please head over to our returns portal to request your return. We have a 30-day return policy for all of our products. To be eligible for a return, your item must be unused and in the same condition that you received it. It must
We will provide you with a prepaid shipping label once you submit your return through the returns portal. For your convenience, we offer deeply discounted rates on return shipping. The amount for the return shipping label will be deducted from your
When multiple cable returns are made in one request, our system will only produce one shipping label. If you are returning more than one box/reel of cable, please submit each as an individual return in order to receive separate shipping labels.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund. If approved, then your refund will be processed...
We’ll always send you an email once your refund has been issued. If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company. It may take some time before your refund is officially posted.