What should I do if I haven’t received a refund for my return?Updated 5 months ago

We’ll always send you an email once your refund has been issued. If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company. It may take some time before your refund is officially posted.

Next, contact your bank. Bank processing times may vary, if you have not received your refund within 4-6 weeks, please contact us. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].