How do I place a tax exempt order?Updated 5 months ago

If you have a tax exemption certificate, we'll need you to do the following to get set up with a tax exempt online account:

• First, sign up for an account on our website using this link: https://www.truecable.com/account/register
• Next, send an email to [email protected] with a copy of your tax exemption or reseller certificate for our records. Once we have this, we can update your account so you are not charged sales tax moving forward. 

Once we have updated your account, we’ll send you an email to let you know!

If you’ve already placed your order with taxes included, no worries! Please reach out to us at [email protected] with your order number and your tax exemption certificate, and we can issue a refund for the taxes collected on the order.