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Do you offer military, responder, or non-profit discounts?Updated 5 months ago

We do offer exclusive discounts for members of the military, first responders, and non-profits! You can receive a new code up to once every 24 hours. To receive your discount code, head over to our Exclusive Discounts page here: https://www.truecable.com/pages/exclusive-discounts

What is VerifyPass?

VerifyPass is an identity verification provider for online sellers who offer exclusive discounts. It's free for the person being verified.

Am I eligible for VerifyPass?

Below is the eligibility for exclusive discounts with trueCABLE:

Accepted:

  • Active Duty Servicemembers
  • Honorably Discharged Veterans
  • Immediate family of above (Spouse/Child)
  • Police, Federal LEO & Government
  • Firefighters (including volunteer)
  • EMT, EMS & Nurses
  • Corrections/Detention Officers
  • Dispatchers
  • Non-Profit Owners
  • Non-Profit Employees

Not Accepted:

  • Servicemembers outside of: U.S., Canada, U.K. & Australia
  • Non-Dependent Relatives (grandchild, cousin, etc.)


My VerifyPass e-mail/password is showing as invalid. Why?

In almost all cases, this is a result of believing you have a VerifyPass account when you don't.

  1. A VerifyPass account is not the same as a trueCABLE account. Having a trueCABLE account doesn't automatically mean you have a VerifyPass account.
  2. There are several companies on the Internet who do identity verification for discounts. It's possible you've used another one, and you're mistaking them for VerifyPass. Another service's login credentials won't work on VerifyPass.

Once you've been verified with VerifyPass, you won't need to re-verify next time you shop at trueCABLE or hundreds of other brand partners.


What if I forgot my VerifyPass password?

If you have not already reset your password, you can use the Forgot Password link below the sign-in fields. This will erase your current password, and e-mail you a temporary password. After logging in, you'll be required to set a permanent password.

If you've already reset your password, you should receive an e-mail momentarily. Each reset will overwrite your previously assigned temporary password. If you haven't received your e-mail after one hour, contact us and we can set a new password for you.


What if I have already been verified through VerifyPass?

I've verified at another store (not trueCABLE) before.

If you've verified while shopping at another store, it could be with any one of several verification services. Double check the name of the verification service you used. If it isn't VerifyPass, you'll need to get verified with VerifyPass—it's fast and easy.

No, I've verified specifically at trueCABLE before.

If you previously verified with VerifyPass (formerly ID Discount) while shopping at trueCABLE, your login information is exactly the same as when you verified the first time. You won't need to re-verify, but you will need to use the same login information as you did the first time. For example, if you signed in with Facebook, you should sign in with Facebook again.

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