Do I need to do anything if my order is shipping LTL?Updated 5 days ago
If your order is shipping less-than-truckload (LTL), we’ll always send you an email to confirm information for the shipping address. We will confirm:
- Someone will be available to sign for the order upon delivery. A signature will always be required for LTL delivery.
- If the shipping address is commercial or residential.
- If a liftgate and pallet jack are required for delivery.
A signature is required at the time of delivery. If no one is available at the time of delivery, the shipping carrier will attempt to reach you at the phone number you provided. If they are unable to reach you, they will contact us on how to proceed. Each additional delivery attempt will result in an additional surcharge that will need to be paid before the next delivery attempt.