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Products & About Us

About trueCABLE

In 2015, we started trueCABLE to shake up an outdated industry. Our simple goal: Deliver the fastest, most reliable low-voltage supplies directly to your door and back it up with stellar customer support. Whether you’re a seasoned installer or a do-i

trueCABLE and trueFIBER Merger

We have joined forces to become one! trueFIBER has officially merged with trueCABLE as of January 1, 2024. This merger marks the beginning of a new era, as we join forces to create a powerhouse in the low-voltage and fiber optic industry. By merging

What products do you offer?

We offer low-voltage supplies, including Ethernet cables, coaxial cables, fiber optic cables, RJ45 connectors, keystone jacks, couplers, patch panels, tools, and accessories. All of our product pricing, length or pack size options, and availability a

Where can I buy trueCABLE products?

We sell our products exclusively online and ship directly from our stocking warehouse in Kansas City, MO. We do not sell through distribution, and our products are not available in stores.

Do you offer a warranty for your products?

Yes, we do! We stand behind the quality of our products and want you to be as confident as we are that the product you pay for will serve your needs. That's why our Forever Warranty covers any defects in material and manufacturer's workmanship under

Can I shop for products at your warehouse in Kansas City, MO?

No, our warehouse is a stocking warehouse and not a storefront. We sell our products exclusively online and ship directly from our stocking warehouse in Kansas City, MO. We do not sell through distribution, and our products are not available in store

Where are your part numbers listed?

Our part numbers are listed underneath the product title on the product detail page.

How do I know if a product is in stock?

Our inventory is always live on our website. Any product that is available to add to your cart is available and ready to ship from our Kansas City, MO warehouse!. If the product listing shows it is out of stock, click the "Notify me when available" b

Does trueCABLE sell to wholesalers or resellers?

Wholesales and resellers are welcome to purchase our products, however, we do not offer any special pricing for wholesalers and resellers as it’s not part of our business model at the moment.

Where can I find a product specifications sheet?

Our product specifications sheets are available for viewing and download on product detail pages. Click "Download Spec Sheet" below the bulk savings chart to download the file.

How do I know which products are compatible with each other?

All compatible products can be viewed directly on product detail pages. If you scroll down past the product features, you'll find the "Tested & Compatible with..." section that lists all compatible products. Click for more..

Where can I find product quality certifications?

We have a Quality Certifications page on our website where you can find all of our product certifications. They can be viewed and downloaded as well. Looking for a different certification? Please reach out to us through our Contact Us form for furthe

What is the country of origin of your products?

The country of origin for our products varies. If you'd like the country of origin of our products, please fill out our Contact Us form. We'll be in touch!

Do you sell Cat7 Ethernet cables?

No, we do not sell Cat7 Ethernet cables. This is because Cat7 is not ANSI/TIA recognized in North America. Cat7 is defined by an international specification created by ISO/IEC. To learn more about Cat7, check our Cable Academy blog Cat7 Ethernet Cabl

Can I get a sample of a trueCABLE product?

Yes, we do offer samples! Please reach out to us through our Contact Us form and let us know which products you’d like a sample of.

Do you provide custom cuts for your bulk Ethernet cables?

No, we cannot cut our bulk Ethernet cables to length or provide custom cuts.

Can you print jacket legends on your cables for me?

No, we are unable to print custom jacket legends on our cables. Our cables do have pre-printed legends, including footage markers every 2ft.

Where can I send product suggestions?

We are always looking for product suggestions! Some of the products in our catalog were even introduced after hearing from customers like you. You can submit your ideas to us through our New Product Suggestions form!